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GOLDING HOMES: Furious tenant lives off microwave meals for weeks after leak

Thursday 25th November 2021

A FURIOUS tenant who had to live off microwave meals for weeks says he feels let down by social housing provider Golding Homes.

Allen Gay, 61, of Wallis Avenue, discovered water dripping onto his oven through the roof, but had to wait more than eight weeks until repairs were carried out.

Mr Gay, who suffers from depression after he fell victim to a cruel con trick two years ago, says he feels like his complaints have been swept under the rug.

The former groundsman, who has lived in Maidstone for almost seven years, said: “I don’t leave my house at all due to my mental health and this does not help.

“Golding Homes came over to unplug my cooker and move it to the front room, but the guy turned round and said he wasn’t a roofer so that’s all they could do for me. It has been chaos.”

Mr Gay said he used to take massive pride in his garden, which won several competitions.

He would put on big displays every Christmas, spent £1,000 of his own money on new fencing and installed a CCTV system after vandals destroyed his garden.

He added: “My garden was the only thing that kept me sane in a way. When it was vandalised, and now the problem with the roof, I just feel really let down. It is totally unfair and I just don’t have the motivation for it anymore.

“It is not the housing officer’s fault; I have learned not to hassle her anymore. It is the people higher up and in charge who do not help and you don’t get anywhere by calling them.”

Director of Operations Annemarie Roberts said: “We’re very sorry for the delay in fixing the leak at Mr Gay’s home. This falls below our usual standard of service. A supervisor has visited the property and the roof repair has been completed and the cooker re-instated.”

Have you had any issues with Golding Homes you wish to highlight? Send an email to info@downsmail.co.uk

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