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LATEST: Biffa 'sorry' for noisy pre-dawn collections across Maidstone

Friday 15th October 2021

A WASTE management company has apologised about noisy lorries waking up residents by carrying out contract collections before dawn.

They complain that private commercial pick-ups at local premises are regularly disturbing sleep.

Biffa, which has a base in Hollingbourne and is the bin contractor for Maidstone Borough Council, has disturbed Bearsted residents in Cross Keys, Yeoman Lane and Ware Street.

Professional gardener Andy Yates said the Biffa lorry makes "one hell of a racket" as it collects waste from the Bearsted Medical Practice near his home in Yeoman Lane.

Mr Yates (48), who is pictured on the right with neighbour Gary Bashford, said: "If they changed it to 7am when most people are beginning to get up and about, then that would be fine.

"Instead, we're getting woken up at some ungodly hour by the whining, banging and crashing of the Biffa lorry collecting waste at the medical centre.

"When I raised it with the practice, they were not very helpful - quite the reverse."

Bearsted Medical Practice refused to comment when approached.

Borough councillor Val Springett says she has encountered the same problem when Biffa collects business waste at a local care home.

And Downs Mail understands there have been similar problems elsewhere in the village.

Cllr Springett said: "I’m aware of this problem and reported it internally. These lorries do make a terrible racket."

After a 14 day wait for a comment, Biffa said: “We apologise for any inconvenience caused to the local area and want to reassure residents that our staff are working efficiently and quietly to minimise any potential disruption.”

According to UK Companies House, Biffa had a turnover last year for more than £1bn.

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